Chelsea is a senior digital product designer based in the San Francisco Bay Area, with over 8 years of expertise building consumer and business product experiences that prioritize online integrity and user empowerment. 

At Facebook, she designed key features for Facebook Groups to foster community engagement and enhance community safety.

Most recently, at AuditBoard, she led the creation of business product solutions for data protection and information security compliance.

She is also deeply passionate about the health and wellness product space and excited about design opportunities to support people’s well-being.

For inquiries, please email chelseayw@gmail.com or connect on LinkedIn.

AuditBoard Compliance Product Team, 2023-2024

AuditBoard is an industry-leading technology platform for managing financial audits, risk, and compliance. I designed and launched experiences that empower large enterprises to ensure compliance to crucial data protection and information security regulations. One of my key contributions was leading the development of a feature that allows compliance professionals to quickly and efficiently search for and reuse audit evidence—dramatically simplifying their workflow and ensuring greater efficiency in the audit process.

Facebook Community Governance, 2019-2022

I shipped key feature experiences focused on Facebook group admin enforcement, moderation and governance within the Facebook Communities organization, such as the Member Warning System for Facebook Groups. I contributed to driving stronger community management and enhancing platform integrity.

CNET press on Flagged by Facebook feature
Social Media Today press on Flagged by Facebook feature
Facebook press on Flagged by Facebook
Facebook Communities Summit 2022 features summary

Facebook Community Integrity, 2018-2019

I shipped the initial version of the Community Quality tool for Facebook admins, setting the foundation for stronger community oversight. I partnered closely with product management to overhaul and enhance Facebook's content violation review tool, significantly improving its effectiveness and user experience.
Facebook Community Quality Tool
Our Latest Steps to Keep Facebook Groups Safe
Removing Bad Actors From Facebook

I contributed to the company app-wide strategy to tackle critical issues like health misinformation, election interference and political polarization within Facebook communities, driving impactful initiatives to ensure a safer and more informed platform.
Combatting Vaccine Misinformation
Understanding Social Media & Conflict
Battling Election Interference and Misinformation
Combating COVID-19 Misinformation Across Our Apps

Facebook Advertiser Core Experiences, 2015-2018

I created and shipped core advertiser products and feature experiences for Facebook's largest advertisers, including the Advertiser Campaign KPI. I worked cross-functionally with design, content and research to drive key milestones, secure leadership buy-in and launch an Advertiser Guidance & Messaging Framework within Ads Manager and Power Editor.